Legal Information · Data Protection

Bas8a Privacy Policy — How We Protect Your Information

Everything about what personal data bas8a collects, why it is collected, and how securely it is stored is explained here in plain English. We believe transparency is the strongest form of security.

Last Updated: January 2026 GDPR-Compliant Version 2.4

Our commitment

Your Data Is Never Sold
TLS 1.3 & AES-256 Encryption
Right to access and delete your data
You can unsubscribe from marketing emails at any time
Only necessary data is collected

How bas8a Protects Your Data

A quick overview of the steps bas8a has taken to keep your personal information safe.

Strong encryption

All data transfers use TLS 1.3 protocol. Stored data is encrypted with AES-256 — the same security standard used in the banking sector.

Your data is never sold

Bas8a never sells your personal data to third parties. No data is shared with advertising companies or data brokers.

Secure Data Storage

Servers are monitored around the clock. Regular security audits are conducted. Backup systems are stored in separate, secured locations to eliminate the risk of data loss.

Minimal data collection

We only collect what is necessary to provide our services — nothing more. We do not request unnecessary personal information. We follow a strict data minimisation policy.

Your controls

You have the right to view, correct, or request deletion of your personal data. To stop marketing notifications, you can do so at any time through your settings.

Cookie Transparency

You will always be told clearly what each cookie does. All non-essential cookies are only active with your consent. You can delete cookies from your browser at any time.


Who this policy applies to

This privacy policy applies to all users of the bas8a website (bas8a.click) and mobile app. By using the platform, you agree to this policy. For questions: support@bas8a.click

Section 01
What Information We Collect

Bas8a collects only the data necessary to operate its services. This data comes from three sources:

1. Information you provide directly:

  • Name, date of birth & mobile number (provided at registration)
  • Email address (if provided)
  • National ID or passport number (for KYC verification)
  • Payment account details (bKash/Nagad number or card number — full card numbers are never stored)
  • What you share via support chat or email

2. Automatically Collected Information:

  • IP Address & Approximate Location
  • Browser and device type, operating system
  • Which pages on the platform you visited and for how long
  • Betting and gaming activity history
  • Login date, time, and session duration

3. Information received from third parties:

  • Transaction confirmation details from payment processors
  • Verification results from fraud prevention services
Please note: bas8a will never call you or email you asking for your full password or OTP. Anyone who does is attempting fraud — report it to support immediately.
Section 02
Why We Collect Your Data

There is a specific reason behind every piece of data we collect. Nothing is gathered arbitrarily:

Data type Why it's needed
Name & Date of Birth To verify age and confirm account identity
Mobile Number Sending OTPs, security alerts, and support communications
Payment Information To process deposits and withdrawals
National ID Card To comply with KYC verification and financial regulations
IP Address To detect fraud and maintain security
Usage history To improve the platform and deliver a personalized experience
Device Information To ensure compatibility and detect unauthorized access

Your data is not used beyond these purposes. Your consent will be obtained before your information is used for any new purpose.

Section 03
Who We Share Your Data With

Bas8a does not sell or share your data with advertisers or data brokers. Limited information is shared only in specific circumstances:

  • Payment Processor: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banks.
  • Identity verification services: As part of the KYC process, limited data is shared with third-party identity verification services.
  • Technology partners: Cloud and software service providers that run the platform process certain data — all of them are bound by bas8a's privacy policy.
  • Legal authorities: Information may be disclosed in response to a valid order from a court or government regulatory authority.
  • Fraud Prevention: In cases of serious fraud, information may be shared with other platforms — strictly for protective purposes.
To be clear: bas8a does not share your personal data with any marketing companies, advertisers, or data analytics firms. This policy is approved at the highest level of the company's leadership.
Section 04
Cookies & Tracking

Bas8a's website uses several types of cookies, which fall into three categories:

  • Essential Cookies: These are essential for maintaining login sessions, security verification, and core platform functionality. Disabling them will prevent the platform from working properly.
  • Functional Cookies: Remembers your preferences (such as language and theme). Without these, you would need to reconfigure your settings every time you log in.
  • Analytics cookies: Data on which pages users spend the most time on and which features they use most helps us improve the platform. You have the option to disable these cookies.

The mobile app uses device identifiers instead of cookies, serving the same purpose. You can limit tracking through the app's settings.

To disable cookies: You can delete or block site-specific cookies via your browser's Settings > Privacy > Cookies. Note that disabling essential cookies may affect platform functionality.
Section 05
How long data is retained

Bas8a's data retention policy is clear and purpose-driven:

  • Account information: For as long as your account remains active. After closure, retained for up to 5 years as required by law.
  • Financial Transaction Records: International financial regulations require retention for 5–7 years.
  • KYC Documents: Up to 5 years after account closure.
  • Support Chat History: Up to 3 years after a dispute is resolved.
  • Analytics data: Up to 2 years after anonymization.

Once the retention period ends, data is securely deleted or anonymised so that no individual can be identified from it.

Section 06
Your Rights

Every registered user on bas8a has the following rights regarding their personal data:

Right to Access

You can request to see what information bas8a holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can request that your data no longer be used for specific purposes.

Right to portability

You may request a copy of your data and ask for it to be transferred to another platform.

Right to Withdraw Marketing Consent

You can opt out of promotional emails and SMS at any time.

To exercise any of these rights, email us at support@bas8a.click. We typically respond within 30 days.

Limitations: In cases where legal obligations or fraud prevention requirements apply, deletion of certain data may not be possible — you will be informed of the reason if so.
Section 07
Security Measures

Bas8a uses a multi-layered security framework to protect user data:

  • Transfer Encryption: All data traveling from your browser or app to our servers is encrypted using TLS 1.3 protocol.
  • Storage Encryption: Sensitive data stored in our databases is protected with AES-256 encryption.
  • Two-Step Verification: OTP is used at login. Additional verification is required when signing in from a new device.
  • Regular security audits: Third-party security experts conduct regular system audits.
  • Access Controls: bas8a staff can only access the data necessary for their specific role.
  • Suspicious activity detection: Automated systems monitor for unusual logins or transactions 24/7.

Keep in mind, though, that no one can guarantee 100% security on the internet. On your end, using a strong password and never sharing your OTP with anyone is essential.

Section 08
Children's Privacy

Bas8a is strictly for adults aged 18 and over. We do not knowingly collect personal data from minors.

If a minor creates an account using false information and this is later discovered, that account and all associated data will be permanently deleted. Any transactions will be considered void.

If a parent or guardian believes their child has registered on bas8a, please contact us immediately at support@bas8a.click. Action will be taken within 24 hours.

Section 09
Policy Changes

This privacy policy may be updated from time to time due to changes in technology, law, or business operations. When changes are made:

  • Notifications will be sent to your registered mobile number or email before any significant changes take effect.
  • The "Last Updated" date at the top of this page will always reflect the latest revision.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
  • Previous versions can be emailed to you upon request.
Tip: We recommend checking this page from time to time. If you object to any changes, you always have the option to close your account.
Section 10
Contact & Complaints

For any privacy-related questions, requests, or complaints:

  • Email: support@bas8a.click (please include "Privacy Request" in the subject line)
  • Live Chat: Chat with us directly in Bangla on the website or app
  • Response Time: Typically within 3 business days; up to 30 days for complex matters

Bas8a takes your privacy complaints seriously. Once a complaint is submitted, you will receive a reference number to track the status of your case.

Why Privacy Matters to bas8a

For anyone in Dhaka betting via bKash, a common concern is: where does my number and transaction data actually go? Could I start getting spam calls? These are completely valid questions, and bas8a addresses them head-on.

Awareness of digital privacy in Bangladesh is still growing. Many platforms sell user data to third parties — bas8a does not. This isn't just about compliance; we believe that trust is our most valuable long-term asset.

Is there any risk in sharing my bKash number?

Many users wonder whether sharing their bKash or Nagad number with bas8a is safe. The answer is yes — as long as you're on the correct platform. bas8a uses this number solely to process payments. It is shared with the payment gateway provider only to confirm transactions and goes nowhere else.

Does KYC mean losing my privacy?

Many people are uneasy about the KYC process — does submitting a photo of your National ID put you at security risk? The reality is, that image is used solely to verify your age and identity. It is stored in encrypted form, is not repeatedly accessed by any staff member, and is never shared with third parties. Once the legally required retention period has passed, it is permanently deleted.

How to Opt Out of Promotional Emails

If you no longer want to receive emails or SMS messages from bas8a, there's no need to call anyone. Simply go to your account settings and turn off marketing communications under Notification Preferences. You can also click the "Unsubscribe" link at the bottom of any marketing email. Please note that transactional and security-related messages cannot be disabled, as they are sent for your protection.

What Happens in the Event of a Data Breach

In the event of a data breach, bas8a is required to notify affected users within 72 hours. The notification will clearly state what type of information was compromised and what steps you need to take. To date, bas8a has had no major data breach incidents — but this policy is already in place should one ever occur.

In short — sharing your information with bas8a is just as safe as sharing it with a well-established bank. The name may not be as widely known, but the security standards are equally rigorous.


FAQ

The most frequently asked questions about payments and responsible gaming.

Withdrawals on bas8a are processed quickly in most cases. Withdrawals to bKash or Nagad typically arrive within 30 seconds to 5 minutes. Rocket may take a little longer — usually between 5 and 15 minutes. Bank transfers can take 1 to 2 business days depending on the bank. A few things to keep in mind when making a withdrawal: first, the minimum withdrawal amount is ৳500. Second, if you have an active bonus, you cannot withdraw until its wagering requirements are fully met — however, your own deposited funds (excluding the bonus) can be withdrawn at any time. Third, for large withdrawals (generally above ৳50,000), if KYC verification has not been completed, the first request may take a little extra time — once verified, all subsequent withdrawals will process at normal speed. After submitting a withdrawal request, you can track its status under the "Transaction History" section of your account. If you run into any issues, reach out via live chat — most problems are resolved within minutes.

Yes, this is possible, and it is one of the most important features in bas8a's responsible gaming toolkit. In your account settings, go to the "Responsible Gaming" section to find several tools. The first is the Deposit Limit — you can set a maximum amount you are allowed to deposit daily, weekly, or monthly. Once set, the system enforces this automatically; you will not be able to deposit beyond that limit for the period, even if you want to. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is intentional, to prevent impulsive changes. The second is the Cooling-Off Period — you can take a break from betting for anywhere between 1 day and 6 weeks. The third is Self-Exclusion — you can lock your account entirely for between 6 months and 5 years, during which login will not be possible. If betting starts to feel stressful rather than enjoyable, use these tools — there is no shame in it, and it is genuinely the smart thing to do. For more details: Responsible Gaming page.

Enjoy bas8a with your information kept safe

You've read the privacy policy — now register with confidence. Join the millions of bettors across Bangladesh who play in bas8a's secure environment.

By registering, you agree to bas8a's Terms & Conditions and accepting the privacy policy.


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